Notice: Function _load_textdomain_just_in_time was called incorrectly. Translation loading for the js_composer domain was triggered too early. This is usually an indicator for some code in the plugin or theme running too early. Translations should be loaded at the init action or later. Please see Debugging in WordPress for more information. (This message was added in version 6.7.0.) in /var/www/vhosts/dockconsulting.nl/domains/dockconsulting.nl/public_html/wp-includes/functions.php on line 6170
ITIL Archives - DOCK CONSULTING
Notice: Function WP_Styles::add was called incorrectly. The style with the handle "responsive-pro-style" was enqueued with dependencies that are not registered: responsive-style. Please see Debugging in WordPress for more information. (This message was added in version 6.9.1.) in /var/www/vhosts/dockconsulting.nl/domains/dockconsulting.nl/public_html/wp-includes/functions.php on line 6170

Tag / ITIL

Capability ontraadseld

Het tweede woord in de mijn korte business buzzwords versimpeld is het woord ‘capability’. In ITIL®komen we het woord tegen in bijvoorbeeld : de definitie…

October 2, 2019

Service Management
Principes in ITIL. Als het voor de hand ligt, schrijf het op.

De nieuwe versie van ITIL spreekt in een van de hoofdstukken over principes. Deze principes waren al geïntroduceerd in een niet veel gelezen publicatie, ITIL…

September 30, 2019

Service Management
Tips om te komen tot outcome based IT-Services

Value en outcome zijn twee begrippen die steeds belangrijker worden in service management. ITIL® 4 legt nog meer de nadruk hierop. Dat zie je bijvoorbeeld…

September 30, 2019

Design Thinking, Service Management
Axelos selling ITIL?

The IT Skeptic has seen paperwork today that appears to confirm big news for ITIL. Yes folks, we believe Axelos has sold ITIL® to a…

April 15, 2015

Service Management
How to choose the right ITIL Foundation training?

Nowadays there are loads of organisations offering ITIL training. They call it either ITIL Foundation, ITIL Bootcamp, ITIL Workshop, you name it. But how do…

December 14, 2014

Service Management