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![Privacy, Design, ITIL]()
Privacy by Design
Last month I finally bought a new smart phone. Now I am not here going to talk about the great features. There are enough blogs out there explaining you the difference between Iphones and Androids. What I wanted to talk about is the installation of all the apps. And specifically that screen you see during…
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Just a thought…
Last week I was flying abroad for my work. I still find flying a special event. It starts for me with the sound of your carry on luggage on the walkway ending with the a gentle voice telling you “Mind your stap”. After being checked in by a friendly ground stewardess (somehow I forgot the…
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IT Service Canvas
IT Service Canvas We are happy we have finally finished our IT Service Canvas. Inspired by several other canvases out their, we decide to design one especially for IT organisations. The canvas is based on the principle of desirability, viability and feasibility. In other words, what is good from the perspective of business, user…
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What IT can learn from the aviation industry
As a kid I was already fond of airplanes, trains and cars. And a couple of years ago I was lucky to provide several training sessions for a big airline company. And during the training we started a discussion about change management. As we all know, changes lead to alot of incidents and calls on…
