Together with our partners we provide the “Apollo 13” game. A business simulation focused on process centered thinking, service management and continual improvement.
A typical Apollo Game will take one day. With 8-12 participants we will relive the Apollo 13 mission as it was launched in 1970. As an employee of NASA it is your job to bring back the astronauts back to earth after a big calamity.
This metaphor is being used to explain the fundamentals of ITIL, and service management as a whole.